OWLAI Studio. Strategic plan for mobile carriers and VAS companies in Latin America. October 2026.
On March 3, 2026, Movistar Chile pulled Perplexity because the licenses had run out. Nobody disclosed how many subscribers kept paying. That is what this deck is about.
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Behind every customer sit years of investment, teams that learned each market, and the trust of those who choose you every month. That relationship is still yours.
GSMA, The Mobile Economy Latin America 2026. Mobile internet: 2024 figures.1
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You run digital services at a carrier, or you sell services to several. You've been doing this for years. And in October 2026 the week looks like this.
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It worked while the title was worth something on the phone. It stopped working when the title arrived free through another channel and the content owner went direct.
| The rights model | How it worked | What broke it |
|---|---|---|
| The catalog unit | The title: a game, a video, a ringtone, a brand | The title arrived free on TikTok, YouTube and WhatsApp |
| How it was secured | Licenses: minimum guarantee, territory, months of negotiation | Slow and expensive for an audience that changes every quarter |
| Who produced | Studios, labels and production houses; VAS distributed | Netflix and Spotify went direct and left the aggregator as a billing rail |
| Where the margin sat | Between the license and the invoice | Legacy bases are falling 30% a year; billing rails are down 15%; bundling is up 22%10 |
| What the subscriber wanted | To consume something | To do something: solve, learn, create, talk |
The industry's answer so far is more of the same with better brands: licensed premium content, more expensive, for the same act of consuming.
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Carriers gave away someone else's AI for six or twelve months. On March 3, 2026, Movistar Chile pulled Perplexity "because the licenses ran out". Airtel did not renew. Vivo and Telcel are already charging list price on the bill. Nobody disclosed how many subscribers paid afterwards.2
| Carrier | Offer | What happened |
|---|---|---|
| Movistar Chile | Perplexity Pro, 12 months free | Cut in March 2026, 300,000-license cap |
| Airtel India | Perplexity Pro for 360 million customers | Ended in January 2026; active users went from 22M to 14M7 |
| Vivo Brasil | Google AI Plus, 6 to 12 months | Renews at R$ 24.99 per month4 |
| Telcel Mexico | Google AI Pro, 3 to 6 months, postpaid only | Renews at MXN 395; prepaid excluded6 |
| Claro Brasil | ChatGPT Plus, 4 months, bundle only | Claro doesn't bill it; the user stays with OpenAI5 |
| TIM Brasil | No offer | "We don't want to repeat with AI the mistake we made with unlimited WhatsApp"9 |
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WhatsApp locked out third-party assistants across Spanish-speaking America on January 15, 2026. In September, Meta launched Muse — with memory and proactive messages — inside WhatsApp. The day it speaks the Spanish of Lima, your subscriber already has an assistant. And it isn't yours.11
People don't swap assistants the way they swap ringtones. The first one that greets them by name, in their language, from their number, is the one that stays. The second one arrives too late.
Every quarter without an in-house AI service is another quarter of horoscopes and ringtones competing against free TikTok. It isn't that nothing happens: things happen against you.
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Nobody does; nobody builds a model anymore. What you build is the ability to navigate between the ones that exist: pick one per task, swap it when a better one ships, and hide them all behind a single name.
A month of text from an active subscriber costs cents. A month of voice costs dollars, which is why it's capped. Inference drops tenfold per year.18 What was expensive was the license.
Giving away Gemini is the same old rights model, with a provider stronger than any studio. And when the promo ends, the account, the habit and the subscription sit on the other side.
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Every customer who activates Gemini or ChatGPT with their plan opens an account with them. They keep the account, the habit, the data, and when the giveaway ends, the subscription.
Claro Brasil said it plainly: it won't bill ChatGPT. The user continues directly with OpenAI.5
AI is already free. What matters is who owns the subscriber when they use it.
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What carriers have done so far, sorted by two questions: whose intelligence is it, and does anyone pay for it.
Holds the plan for a few months. Leaves no VAS revenue. The subscriber ends up with the provider.
The carrier bills Google's list price on the invoice. Its share is not disclosed.
A carrier-branded assistant with no billing model. SK Telecom launched it in 2022; still free four years and 10 million users later.12
A carrier-branded assistant, paid from the balance like a top-up, that lives on the phone people already own.
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With AI-assisted engineering, a small studio put nine products online. The catalog stops being only purchased and starts being manufactured.
Books that become episodes, radio stations with AI artists, voice teachers. The cost moves from the license to inference, which drops every year.
Each task goes to the model that solves it best at the lowest cost. The new model gets adopted the next day. Nobody is locked into a provider.
The number as identity, the balance as payment, SMS as channel, trust. It's the one thing an AI product cannot buy.
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These are phone formats. None are bought title by title. And the rights holders are already licensing them to AI, not fighting it.
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OWLAI Studio designs and produces digital products with artificial intelligence for carriers and VAS companies. We use it every day to produce, not to talk about it. That's why we can experiment at the market's pace.
We call it humanity well directed: when producing with AI is within everyone's reach, what sets a product apart is the judgment of those who direct it.
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What a carrier or a VAS company changes in 2027. It doesn't require replacing what you already sell; it covers what what you already sell doesn't cover.
From the title to the task: solve, learn, create, converse, listen, watch.
A portfolio sorted by what the subscriber does, not by what they consume.
From the contract to the studio: a product in weeks, localized by configuration, run from a console.
The partner brings product, models and operations. The carrier or the aggregator brings distribution, billing and brand. The split, by contract.
From the app store to the number: login with the phone, pay from the balance, campaigns by SMS and by segment.
Launches in waves by profile. 90-day pilot with a signed baseline.
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The first product in the plan. You tell it what you do, and your assistant shows up — with its name, its face, its voice and the five tasks for your profile. Five and not twenty: an assistant that does everything does it worse than what's free.
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It remembers you by your number: you switch phones and it still knows you. In the morning, it writes first. And it knows when to go quiet: a summary gets delivered short; an English practice session, by conversing. Talk to Andrea now.
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This is what move 2 looks like in practice. FILI doesn't start from zero: it builds on what MOU already solved with carriers, and in the pilot it connects to Bunker, the console that manages opt-ins, opt-outs and billing.


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We don't promise an ARPU. We show what drives the business, with ranges, and we measure it in the pilot before projecting.
of phones sold in the region in 2025 are entry-level or mid-range; eight of the ten top sellers are 4G. Memory doubled in price in a year.16 Hence: browser, lightweight text, measured voice.
An active subscriber costs cents per month in text and USD 0.80 to 7 in voice depending on minutes and provider.19 FILI works as a business if voice is the hook and text is the habit.
In 2026 Anatel opened a consultation on consent and VAS billing; Osiptel imposed automatic refunds of improper charges.22 A service with explicit opt-in and daily use plays in your favor. Opportunistic VAS plays against.
| Variable | Range of assumptions | Why it matters |
|---|---|---|
| Activation from the carrier SMS | 1 to 5% of the invited base | Sets the size of the pilot |
| Price to the subscriber | Equivalent to USD 1 to 3 per month, charged from the balance by day or by week | Has to fit inside a USD 7 to 9 monthly spend |
| Billing success against the balance | 40 to 70% | It's the gap between billing and revenue |
| Voice minutes per active user per day | 2 to 5 | It's the margin variable; every session has a cap |
| 30-day retention | No public reference | Without it there's no subscriber lifetime value |
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Two profiles, their five tasks, memory by number. Cost per subscriber measured from the first message.
Opt-in and billing with the carrier, age verification, usage caps. Voice tested on real phones on the network.
A cohort invited by the carrier. Activation, conversations per subscriber, who comes back at seven and at thirty days, who pays, how much each active user costs.
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One message, one number, nothing to download. The customer answers what they do, and their assistant introduces itself and gets to work. The campaign changes by profile; the promise doesn't.
In 2027 there can be a first Latin American carrier with its own assistant paid from the balance. Today that place is empty.
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Listen, learn, watch. None were licensed title by title. FILI's faces and voices were born in Educa and in Tutores. For a VAS company, this is the new catalog you can bring to all your carriers.








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For years, the advantage was connecting people. The next one can be everything you help them do once they're connected.
One hour with your team and a phone on your network. You tell it what you do, you talk to it, and you decide with the assistant in your hand. If the answer afterwards is no, nothing changes on your side.
Book a callDemos: FILI · MOU · OwlCast · Mujeres Arriba · Educa 2.0 · LingoMovies · Viralica TV · SoundAI · Tutores IA · LingoGol
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